Frequently Asked Questions

Everything you need to know about transforming your living space with Artscape Inc.

What is the typical shipping timeframe for home decor orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer international shipping for your art pieces?

Currently, Artscape Inc ships exclusively to addresses within the United States and Canada. We are working on expanding our global shipping options in the near future.

What is your return policy if a product doesn't fit my space?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.

Are the materials used in your furniture and decor sustainable?

Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and we use non-toxic, low-VOC finishes to ensure safety and sustainability for your home.

How can I track the status of my delivery?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.

What should I do if my item arrives damaged?

Please inspect your order upon receipt. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage, and we will arrange a replacement immediately.